PRIVACY POLICY

travelco

travelco Privacy Policy

Introduction

The Privacy Policy covers the practices for handling and securing your Personal Information by Travelco.

This Privacy Policy is applicable to persons who purchase any product or services from Travelco through any Sales Channel of Travelco (like website, mobile site, mobile app & offline channels including call centres and retail offices). This Privacy Policy also applies to persons who visit the Travelco’s offices or Sales Channels.

As a user or customer of Travelco, the person agrees with this Privacy Policy and the terms and conditions mentioned herein.

This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites are linked to Travelco Website. We recommend you review the privacy statements of the other parties with whom you interact.

What Personal Information we collect from you and how we use it?

'Personal Information' means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, credit card number, cardholder name, expiration date, information about the travel, bookings, passengers, frequent traveller / flier numbers, and any and all details that may be necessary from the customer.

When you visit Travelco's website, we may collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website and mobile site uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.

Making a Purchase

In order to purchase travel and/or related services through our Website, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e - mail address and the name or names of the person(s) traveling (if not you). We may also ask you for other Personal Information, such as your frequent traveler numbers. We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you must confirm and represent that each of these other travelers have agreed, in advance, that you may disclose their Personal Information to us.

Member Registration

If you choose to become a registered member of Website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

  1. Personal identification.
  2. Personal identification.
  3. To allow us to contact you for customer service purposes, if necessary.
  4. To customize the content of our website, mobile site and mobile app to strive to meet your specific needs.
  5. To make product or other improvements.
  6. To confirm your new member registration and each reservation you make.

Member Profile:

As a member, you can choose to complete your online profile by providing us with travel preferences, frequent - traveller or affinity numbers, credit card billing information, paper ticket delivery address, and other Personal Information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly. For example, you can store your airline frequent - flyer numbers so that when your make a reservation on that airline, we may automatically pre - fill the frequent - flyer number input box for you.

Surveys:

Travelco values opinions and comments from members, so we frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to website, mobile site and mobile app and its services and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.

Promotions:

Travelco frequently sponsors promotions and sweepstakes to give members the opportunity to win great travel and travel - related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements. As a member you will also occasionally receive updates from us about fare sales in your area, special offers, new Travelco services, and other noteworthy items (like savings and benefits on airfares, hotel reservations, holiday packages, car rentals and other travel services). In addition, you may look forward to receiving monthly newsletters and exclusive promotions offering special deals. However, you may choose at any time to no longer receive these types of e - mail messages.

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